Returns & Exchanges
All sales are final. No returns or refunds. Once an order is placed the entries are automatically submitted.
Items must be in new and unused condition for an exchange. Customer is responsible for shipping charges back to us and the shipping charges for the new product.
Please send all exchanges with the original invoice and specify which product and size you would like in exchange. We will call and collect payment info for shipping and any price difference upon receive the exchange package.
If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a refund.
Exchanges are contingent upon inspection of item(s) once we receive it.
Customer is responsible for all shipping costs if seller is not at fault.
Please send all exchanges with the original invoice and specify which product and size you would like in exchange. We will call and collect payment info for shipping and any price difference upon receiving the exchange package.
Send exchange to:LiveFast Attn: Exchange 1414 W. 14th St. Tempe, AZ 85281
Carbon Fiber Items: Do not follow these directions if you are looking to exchange your carbon fiber items. Please email us first at firstname.lastname@example.org for proper instructions on how to set up your exchange.Incorrect Addresses:
We are NOT responsible for incorrect addresses given by the customer or packages stolen after delivery. If the tracking number shows the package was delivered, the responsibility falls on the customer
Customers are responsible for ensuring they have entered a correct delivery address. Your items will be sent to the exact delivery address stated on your order and if this is incorrect we unfortunately cannot reimburse you if your order does not make its way to you