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FOR U.S. ORDERS OVER $75
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EVERY $5 = 1 ENTRY

 

Q: Do you ship to my country?

A: We do offer worldwide shipping

Q: How long does shipping take?

A: Usually ships out in 1-3 days from warehouse

-Please Allow 3-5 business days for shipping in US

-Please Allow 1-2 weeks for international shipping

Q: Do we provide tracking info?

A: You will be able to track your order through "My Account" or we provide a tracking code via e-mail once your order has shipped

Q:What is the return policy?

A: See footer (Bottom Left) for Returns/Exchanges

Q: Do I have to pay sales tax?

A: You only have to pay sales tax if you are located in the same state as our warehouse

Q: When will my credit card be charged?

A: Your credit card will be charged within 24 hours prior to shipment of your item(s).

Q: How do I use a coupon?

A: After adding items to your cart, click the "View Cart" link at the top of this site to view your cart. At the bottom of the shopping cart you’ll see a box where you may enter your coupon code.

Q: How do I find my product?

A: To find the product(s) you’re looking for, you may (1) use the navigation menus on the top, left & bottom of our website. (2) type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service for assistance.

Q: I need a copy of my receipt/invoice.

A: Click the “My Account / Order Status” link at the top right hand side of our site to print invoices.

Q: How do I contact you?

A: Please click on the contact us link in the footer (bottom left) for contact information.

Q: Has my order shipped?

A: Click the “My Account / Order Status” link at the top right hand side of our site to check your orders status.

Q: My order never arrived.

A: Click the “My Account / Order Status” link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of “delivered”, please contact customer service for assistance.

Q: An item is missing from my shipment.

A:Click the “My Account / Order Status” link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of “delivered”, please contact customer service for assistance.

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It is our commitment to provide you with the best value, at the best price. We value your business and strive to keep our prices low, and SAVE you money!

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